Accessibility & Parking

Downtown Location

The 390 Bay St. Building is a wheelchair accessible building including main entrance — main public entrance is located at 390 Bay St. (Corner of Bay St. and Richmond St.).

Elevator access is available in the building going down the concourse level.

Wheelchair access:

  • Monday to Friday: Please proceed to the main entrance at 390 Bay St., and take the escalator going down to B1 level (Concourse).
  • Saturday: Patients who require wheelchair access during Saturday appointments need to buzz in at 390 Bay St. If there is no response, call us at (416-595-5490).

Wheelchair accessible washrooms:  Available on the Concourse Level of 390 Bay St. Building.


  • Local Downtown Toronto Pay Parking Lots
  • Within close proximity of 390 Bay St., there are several pay-lots that offer parking options from the half hour – overnight.

If you are interested in downtown Toronto parking lots within proximity, click here

Green P Parking located at 110 Queen Street West (Nathan Phillips Square Garage) is directly connected to the building through The Path.

Our Accessibility Policy:  (Accessibility Policy for Dr. Yolanda Cruz)

Questions about the accessible facilities and parking please call (416) 595-5490.

390 Bay St

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